NIRVIG BUSINESS SOLUTIONS
PRIVACY POLICY
Last updated on 09-June-2024
1.
GENERAL
a.
This Website with the URL of www.nirvig.com
(Website/Site) is operated by Nirvig Business Solutions (We/Our/Us). We are
committed to protecting and respecting your privacy. We collect your personal
information and process your personal data in accordance with the IT Act, 2000
and other national and state laws that relate to the processing of personal
data. Please read the following carefully to understand our views and practices
regarding your personal data.
b.
We collect your personal information in order to
provide and continually improve our products and services.
c.
Our privacy policy is subject to change at any
time without notice. To make sure you are aware of any changes, please review
this policy periodically.
d.
All partner firms and any third-party working
with or for Us, and who have access to personal information, will be expected
to read and comply with this policy.
2.
HOW WE
COLLECT THE INFORMATION
a.
From you directly and through this Site: We may
collect information through the Website when you visit. The data we collect
depends on the context of your interactions with our website.
b.
Through business interaction: We may collect
information through business interaction with you or your employees.
c.
From other sources: We may receive information
from other sources, such as public databases; joint marketing partners; social
media platforms; or other third parties such as information about your
interactions with the products and services offered by our subsidiaries.
3.
INFORMATION
WE COLLECT
a.
We collect information primarily to provide
better services to all of our customers.
b.
When you visit our Site, some information may
automatically collect. This may include information such as the Operating
system (OS) running on your device, Internet Protocol (IP) address, access
time, browser type, and language, and the website your visited before our Site.
We also collect information about how you use Our products or services.
c.
We automatically collect purchase or content use
history, which we sometimes aggregate with similar information from other
customers to create features such as best seller, Top Rate, etc.
d.
The full Uniform Resources Locators (URL)
clickstream to, through and from our website (including date and time); cookie
number; products and/or content you viewed or searched for; page response
times; download errors; length of visits to certain pages; page interaction
information (such as scrolling, clicks, and mouse-overs).
e.
We automatically collect information using
Cookies. Cookies are small data files stored on your hard drive. Among other
things, cookies help us improve our Site, our marketing activities, and your
experience. We use cookies to see which areas and features are popular and to
count visits to our Site.
f.
Most Web browsers are set to accept cookies by
default. If you prefer, you can choose to set your browser to remove cookies
and to reject cookies. If you set your browser to reject cookies, some features
will be unavailable. For more information on how to reject cookies, see your
browser's instructions on changing your cookie settings.
g.
We will retain your information as long as we
require this to provide you with the goods and services and for such period as
mandated by the laws concerned.
h.
If you opt to receive marketing correspondence
from us, subscribe to our mailing list or newsletters, enter into any of our
competitions or provide us with your details at networking events, we may use
your personal data for our legitimate interests in order to provide you with
details about our goods, services, business updates and events.
4.
HOW WE
USE INFORMATION
a.
We use the information we collect primarily to provide,
maintain, protect and improve our current products and services.
b.
We use the information collected through this website
as described in this policy and we may use your information to:
I.
Improve our services, Site and how we operate
our businesses;
II.
Understand and enhance your experience using our
Site, products, and services;
III.
Personalize our product or services and make
recommendations;
IV. Provide
and deliver the products and services you request;
V.
Process, manage, complete and account for
transactions;
VI. Provide
customer support and respond to your requests, comments and inquiries;
VII. Create
and manage the online accounts you manage on our Website;
VIII.
Send you related information, including
confirmations, invoices, technical notices, updates, security alerts and
support and administrative messages;
IX.
Communicate with you about promotions, upcoming
events, and news about products and services;
X.
We may process your personal information without
your knowledge or consent where required by applicable law or regulation for
the purposes of verification of identity or for prevention, detection, or
investigation, including of cyber incidents, prosecution, and punishment of
offences;
XI.
Protect, investigate, and deter against
fraudulent, unauthorized, or illegal activity.
5.
DATA
TRANSFER
a.
Information about our users is an important part
of our business and we take due care to protect the same.
b.
We share your data with your consent to complete
any transaction or provide any product or service you have requested or
authorized. We also share data with our affiliates and subsidiaries, with
vendors working on our behalf.
c.
We may employ other companies and individuals to
perform function on our behalf. The functions include fulfilling orders for
products or services, delivering packages, sending postal mail and e-mail,
removing repetitive information from customer lists, providing marketing assistance,
providing search results and links (including paid listings and links),
processing payment, transmitting content, scoring credit risk, and providing
customer services.
d.
These third-party service providers have access
to personal information needed to perform their functions but may not use it
for other purposes. Further, they must process the personal information in accordance
with this Privacy Policy and as permitted by applicable data protection laws.
e.
We release accounts and other personal
information when we believe it is appropriate to comply with the law, enforce
or apply our conditions of use, and other agreements, and protect the rights,
property or safety of Us, our users, or other. This includes exchanging
information with other companies and organizations for fraud protection and
credit risk reduction.
6.
COOKIES
a.
To optimise our web presence, we use cookies.
These are small text files stored on your computer's main memory. These cookies
are deleted after you close the browser. Other cookies remain on your computer (long-term
cookies) and permit its recognition on your next visit. This allows us to improve
your access to our site. This helps us to learn more about your interest and
providing you with essential features and services, including:
I. Keep
track of items stored in your shopping basket.
II.
Conducting research and diagnostics to improve
the content, products and services.
III.
Preventing fraudulent activity.
IV.
Improving security
b.
Our cookies allow you to take advantage of some
of our essential features. For instance, if you block or otherwise reject our
cookies, you will not be able to add items to your shopping basket, proceed to
checkout, or use any products or services that require you to sign in.
c.
Approved third parties also may set cookies when
you interact with our services.
d.
Third parties include search engines, providers
of measurement and analytics services, social media networks, and advertising
companies.
e.
Third parties use cookies in the process of
delivering content, including ads relevant to your interest, to measure the
effectiveness of their ads, and to perform services on behalf of us.
f.
You can prevent the storage of cookies by
choosing a "disable cookies" option in your browser settings. But this can
limit the functionality of our services.
7.
DATA
SECURITY
a.
We take due care to protect customer data.
Technical measures are in place to prevent unauthorized or unlawful access to
data and against accidental loss or destruction of, or damage to, data. The
employees who are dealing with the data have been trained to protect the data
from any illegal or unauthorized usage.
b.
We work to protect the security of your
information during transmission by using Secure Sockets Locker (SSL) software,
which encrypts the information you input. SSL allows sensitive information such
as credit card numbers, UID's and login credentials to be transmitted securely.
c.
We follow the payment Card Industry Data
Security Standard (PCI DSS) when handling branded credit cards from the major
card schemes.
d.
We maintain physical, electronic, and procedural
safeguards in connection with the collection, storage, and disclosure of personal
customer information.
e.
We take reasonable steps to help protect your
personal information in an effort to prevent loss, misuse, unauthorized access,
disclosure alteration and destruction. It is your responsibility to protect
your user names and passwords to help prevent anyone from accessing our abusing
your accounts and services. You should not use or reuse the same passwords you
use with other accounts as your password for our services.
f.
It is important for you to protect against
unauthorized access to your password and your computers, devices, and
applications. But sure to sign off when you finish using a shared computer.
g.
The information you provide to us is shard on
our secure servers. We have implemented appropriate physical, technical and
organizational measures designed to secure your information against accidental
loss and unauthorized access, use, alteration, or disclosure. In addition, we
limit access to personal data to those employees, agents, contractors and other
third parties that have a legitimate business need for such access.
h.
Information collected from you will be stored
for such period as required to complete the transaction entered into with you
or such period as mandated under the applicable laws.
8.
LINKS
TO THIRD-PARTY SITES/APPS
Our Site may from time to time, contain links to and
from other websites of third parties. Please note that if you follow a link to
any of these websites, such websites will apply different terms to the
collection and privacy of your personal data, and we do not accept any
responsibility or liability for these policies. When you leave our Site, we encourage
you to read the privacy policy of every website you visit.
9.
SHARING
OF PERSONAL INFORMATION
a.
We do not share your personal data with third
parties without your prior consent other than:
I.
With third parties who work on our behalf provided
such third parties adhere to the data protection principles set out in the IT
Act, 2000 and other applicable legislation, or enter into a written agreement
with us requiring that the third party provide at least the same level of
privacy protection as is required by such principles;
II.
To comply with laws or to respond to lawful requests
and legal process;
III.
To protect the rights and property of us, our
agents, customers, and others including to enforce our agreements, policies,
and terms of use;
IV.
In an emergency, including to protect the
personal safety of any person; and
V.
For the purpose of a business deal (or
negotiation of a business deal) involving the sale or transfer of all or a part
of our business or assets (business deals may include, for example, any merger,
financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
10.
CHILDREN
If you are under 18, or the age of majority in the
jurisdiction in which you reside, you may only use our website with the consent
of your parent or legal guardian in any case, we will not be able for any cause
of action that arose due to non-compliance with this section.
11.
CHANGES
TO THIS POLICY
We may change this policy from time to time. If we
make any changes to this policy, we will change the "Last updated" date above.
You agree that your continued use of our services after such changes have been
published to our services will constitute your acceptance of such revised
policy.
12.
NEWSLETTER
a.
Following your subscription to the newsletter,
your e-mail address is used for our advertising purposes until you cancel the
newsletter again. Cancellation is possible at any time. The following consent
has been expressly granted by you separately, or possibly in the course of an
ordering process: (I am accepting to receive newsletters from this website),
you may revoke your consent at any time with future effect. If you no longer
want to receive the newsletter, then unsubscribe by clicking on the unsubscribe
option given in the email footer.
If you have any concerns about privacy or grievances
with us, please contact us with a thorough description and we will try to
resolve the issue for you.
Contact Details:
Phone: +91-7200 590 522 (Between 10:00 - 17:00 hrs
on all business days)
E-Mail: info@nirvig.com (Expect the response within
3 business days)